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Knowledge Base

Backing Up the Account and Websites

 
backing up and restoring websitesbacking up datareseller guidewebsite managementbackup

To back up all data related to your account and all your
subscriptions:

  1. To back up data related to your account and websites, go to
    Account > Back Up My Account and Websites. To back up data
    related to websites only, select Account > Back Up Websites
    (Alternatively, use Websites & Domains > Backup Manager).

    Note: Depending on your permissions, one of these options might be
    unavailable.

    image 76961

  2. Click Back Up and specify the following:

    • The data to back up (Back up).

      If you selected Back Up My Account and Websites, you can back
      up:

      • Only the account settings.

        Select Customer’s configuration.

      • Account settings and all data of customer’s subscriptions,
        including databases.

        Select Customer’s configuration and content.

      If you selected Back Up Websites, you can choose to back up:

      • Only settings of websites, without data.

        Select Domain configuration.

      • All settings and data except for mail accounts and messages in
        mailboxes.

        Select Domain configuration and User files and
        databases
        .

      • All settings and data including mail accounts and messages in
        mailboxes.

        Select Domain configuration, Mail configuration and
        content,
        and User files and databases.

      • Only mail accounts and messages.

        Select Domain configuration and Mail configuration and
        content
        .

    • Splitting of the backup file. To create a multivolume backup,
      select the corresponding checkbox and specify volume size in
      megabytes. Multiple volumes are supported for backups stored in
      personal FTP storage.

    • Location where to store the backup file (Store in).

    • Whether to make a full or an incremental backup (Type).

      • To backup all data, select Full.

        A full backup can include either configuration or configuration
        and content, depending on what you selected in Back up.

      • To back up only the changes made since the time of the previous
        backup, select Incremental.

        Incremental backups always contain configuration with content,
        including databases. Database-related content is included in
        full, while web and mail related content is backed up
        incrementally. If no backups have been created yet, the first
        backup will be a full backup.

        For the difference between full and incremental backup, see

        Backing Up Data.

    • Email notification on backup completion. If you want to be
      notified of the backup completion, type your email address.

    • What data to back up. You can back up only the account settings or
      account settings and all data (including databases).

  3. Click Back Up. When backing up is finished, the backup file will
    be saved to the storage you selected.

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