Symptoms
- I purchased a license for 360 monitoring, but it is not activated in the platform
- I purchase a license for Plesk extension, but nothing happens when retrieving the keys
- I purchased a license for Plesk, when trying to install it an error occurs:
error code: 2, the activation code is not found.
Cause
There is a delay in license creation.
Resolution
Please contact licensing team via chat in Plesk 360 or through the form Plesk licensing and purchase support.