Knowledge Base

Unable to run the RPC Agent from Plesk Migrator: does not open

Trying to open an RPC agent does not work. Nothing shows up and no error is displayed.
Downloading the file run-panel-migrator-rpc-agent.exe again from Tools & Settings > Migration & Transfer Manager > Start a New Migration > Setup > Manual > RPC Agent installation package does not solve the issue.
There is no 3rd party Antivirus software running on the server.
No file or folder is found at the Migration temp directory C:plesk_migrator.
Windows Smart Scan is set on under Windows Security settings > App & browser control > Check apps and files:

Windows Defender SmartScreen feature is blocking the launch attempts of the RPC agent run-panel-migrator-rpc-agent.exe.

Connect to the server via RDP.
Temporarily disable Check apps and files (SmartScreen feature) from Start Menu > Windows Security settings > App & browser control
Try to launch the RPC agent again.
If needed, re-enable Check apps and files after the migration is completed.