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Knowledge Base

Migration fails: Failed to transfer WPB sites, unrecognized option: publish-sb-site

 
add onbackup restore migrationdebuglicense managementpartner

Symptoms

  • Unable to migrate domain with the following error in /usr/local/psa/var/modules/panel-migrator/sessions/<date>/debug.log:

    Failed to transfer WPB sites of subscription 'example.com'
    <...>
    stderr: Unrecognized option: '-publish-sb-site'

  • The amount of sites published with Presence Builder is shown as 0 on the destination server at Tools & Settings > License Management.

Cause

A Web Presence Builder license is not installed on the destination Plesk server license.

Resolution

Solution I

Install a Web Presence Builder add-on on the destination server

To continue manage websites in Web Presence Builder on the destination server, purchase a Web Presence Builder add-on for a Plesk license.
If you are a Plesk Partner, add a Web Presence Builder add-on to a Plesk license in your Partner Central account. For assistance, contact Plesk Customer Success team.

 

Solution II

Disable Web Presence Builder for the affected websites, if it is not required on the destination server

    1. Connect to the source Plesk server via SSH / RDP.

    2. Run the following command to disable Web Presence Builder for the affected domain:

      # plesk bin site --update example.com -publish-sb-site false

Read the full article
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