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Knowledge Base

FTP connection is randomly dropped during file transfer on Plesk for Linux server with SELinux

 
backup restore migrationfile transferlinuxlinux serverplesk for linux

Symptoms

  • FTP connection is randomly dropped during file transfer on Plesk server.
  • Errors in FileZilla client log:

    8000 3 Command: PORT 127,0,0,1,243,14
    8000 3 Response: 500 Illegal PORT command

  • Following entries can be found in
    /var/log/secure
    :

    proftpd: pam_env(proftpd:setcred): Unable to open config file: /etc/security/pam_env.conf: Permission Denied
    proftpd: pam_systemd(proftpd:session): Failed to connect to system bus: Permission Denied

Cause

SELinux prohibits using passive ports for FTP connection.

Resolution

  1. Connect to the server using SSH.

  2. Configure SELinux to allow passive ports during FTP connection:

    # setsebool -P ftpd_use_passive_mode 1

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