Symptoms
The following error appear at the log after failed Plesk update or during upgrade to Plesk Obsidian:
Error: Cannot open file /var/cache/yum/x86_64/6/PLESK_17_PHP70/packages/plesk-php70-sodium-2.0.13-0centos.6.181207.1259.x86_64.rpm: [Errno 2] No such file or directory: '/var/cache/yum/x86_64/6/PLESK_17_PHP70/packages/plesk-php70-sodium-2.0.13-0centos.6.181207.1259.x86_64.rpm'
...
TypeError: an integer is required
error: python callback <bound method RPMTransaction.callback of <yum.rpmtrans.RPMTransaction instance at 0x6324e18>> failed, aborting!
processTransaction event: 10 (Downloading Packages)
processTransaction event: 11 (unknown)
Cause
Product issue:
-
#PPPM-11218 "On servers running an RPM-based Linux with Yum, it is no longer possible to run the yum clean all command during the update, which led to the update failing."
Fixed in:- Plesk Obsidian 12 April 2022 (Linux)
Resolution
Workaround
If update is not possible for some reason you may try the following
workaround
-
Connect to the server via SSH
-
Check for duplicate packages with the command below:
# package-cleanup --dupes
Note:
package-cleanuputility is provided byyum-utilspackage. If the package is not installed useyum install yum-utilsto install it. -
Make sure that important packages will not be removed and then remove duplicates using the following method:
Warning: It's highly advised to have a full server backup before proceed with further steps of this article.
# package-cleanup --cleandupes
-
Re-check duplicates:
# package-cleanup --dupes
-
If any package still reported, remove it manually
# rpm -e --nodeps --noscripts <package_name>
-
-
Complete the upgrade:
# plesk installer update