Plesk

Unable to install Prestashop with Spanish language on Plesk server: Non-zero exit status returned by script

Symptoms

Unable to install Prestashop with the Spanish language. The following error is shown:

Error: The following error has occurred during the installation of application: Installation of Prestashop at http://example.com/shopname failed. Non-zero exit status returned by the script.  Output stream: 'Shop id 0 is invalid. Shop id must be number that is greater than zero.'. Error stream: 'Shop id 0 is invalid. Shop id must be number that is greater than zero.'.

Cause

Issues in the installation code of Prestashop itself. On the scope of #APSI-1063, the issue was reported to the vendor.

Resolution

Until a fix is available, install the application in another language (for example, English), and then install Spain language in application admin panel.