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Knowledge Base

Plesk repair fs error for the newly created domain: incorrect group of /var/www/vhosts/example.com/httpdocs/cgi-bin: expected is psacln (1003), actual is psaserv (1002)

 
domainshostingjsphpphp settings

Symptoms

  • The "Diagnose & Repair" tool shows error for newly created domain:

    There is incorrect ownership on some items in the WWW root directory of the domain

  • The plesk repair fs reports an error for the newly created domains:

    incorrect group of /var/www/vhosts/example.com/httpdocs/cgi-bin: expected is psacln (1003), actual is psaserv (1002)

  • There is the following error in /var/log/plesk/panel.log:

    Unknown cli utility 'php'

  • Domain PHP Settings blank page, error in Chrome DevTools:

    TypeError: Cannot read properties of undefined (reading 'toLowerCase')
        at c (PhpSettings.js:24:103)

Cause

This is the Plesk bug with ID #PPPM-12985.

Resolution

Until the bug is fixed, use one of the workarounds:

  1. Log in to Plesk
  2. Disable CGI support in the Service plans > plan_name > Hosting Parameters tab 
  3. Execute the repair command in Tools & Settings > Diagnose & Repair tool
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