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Knowledge Base

Additional User Accounts

 
customer account administrationmanaging additional user accountsreseller guidewebsite managementdomain name

To create a user account:

  1. Go to Users > Create User Account.

  2. Specify the following:

    • Contact name.
    • Email address. The email address will be used as a user name
      for logging in to Plesk, unless you specify another name in the
      Username box. To create an email address for the user,
      type the desired left part of the address which goes before the
      @ sign, and, if you have a number of domains on your account,
      select the domain name under which the email address should be
      created.
    • External email address. Specify an email that
      will be used to reset the password if the user loses access
      to its primary email address.
    • User role. Select the required user role from the menu.
    • Access to subscriptions. Allow a user to access only a
      specified subscription. The All value grants them access to
      all subscriptions within your customer account.
    • Username. The user name for access to Plesk.
    • Password. The password for access to Plesk.
  3. Only active users can access Plesk.
    To make the user account active right after its creation,
    keep the User is active checkbox selected.

    If you specified an external email address, you can also
    make the user account inactive until the user confirms
    the account. To do so, select the Activate account by email
    checkbox. The user will then receive the activation email in
    the external email address.

  4. Click OK.

The user account was created. You can now add the user’s contact
information if you want.

To add contact information to a user account:

  1. Click the contact name of an existing user account.
  2. Click Change Settings.
  3. Go to the Contact Details tab, specify the user’s contact information,
    and then click OK.

You can also notify the user about creation of his or her account and
ability to access Plesk. Provide the user with the address to open in
his or her browser, the username (which is the user’s email address),
and the password that you specified in the account settings.

To change user account properties:

  1. Go to Users.
  2. Click a link with the user’s name.
  3. Make the required changes and click OK.

To suspend or activate a user account:

  1. Go to Users.
  2. Click a link with the user’s name.
  3. Click Change Settings.
  4. Do any of the following:
    • To suspend a user account, clear the User is active checkbox.
      The user will no longer be able to log in to Plesk and access
      applications.
    • To activate a user account, select the User is active
      checkbox.
  5. Click OK.

To remove a user account:

  1. Go to Users.
  2. Select a checkbox corresponding to the user account you want to
    remove, and click Remove. Note that you cannot remove your own
    account.
  3. Click Yes to confirm the removal.
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