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Knowledge Base

Why it is not possible to manage particular settings of the subscription while logged as a subscription user with the Administrator role?

 
apachenginxplesk for linuxplesk for windowsplesk service interface

Question

Additional user with Administrator role has been created in Users menu, however he cannot create new subscriptions and manage particular settings. For example: Tools & Settings, Additional Apache directives and Additional nginx directives are absent. Why?

Answer

By design, user added via Subscriptions > example.com > Users has a limited set of permissions. These users are not considered to perform the same actions that Plesk administrator is able to. If it is required to create user with Plesk administrator privileges, create Additional Administrator Account.

Additional information

Managing Additional User Accounts

 

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