Upgrade to Obsidian fails: The installation of the package ‘plesk-locale-base-en-US’ failed with code -1

Symptoms

• Plesk upgrade fails with the error:

  Upgrading Plesk base locale...
   Could not open input file: C:Program Files (x86)ParallelsPlesk/admin/plib/scripts/update-failure-notification.php
   ERROR: The installation of the package 'plesk-locale-base-en-US' failed with code -1. (upgrade: Upgrading Plesk base locale...)
   Not all packages were installed.

  In C:ParallelsInstallerautoinstaller3.log

  2019-10-08 14:01:55.470014] Access is denied. (Error code 5) at Move file 'C:ParallelsInstallerparallelspoolregularPLESK-WIN_18.0.19_1013dist-windowsplesk-locale-base-en-USplesk-locale-base-en-US-package.version' to 'C:Recycler{86066D57-9347-46a7-B4DB-971D9EF36D29}db7facdb-ea0e-11e9-9b4b-00155da83308'

• Procmon shows ACCESS DENIED for C:Recycler (Recycle bin).

Cause

Plesk bug  PPPM-11109  that will be fixed in future Plesk updates.

Resolution

1. Login to the server via RDP.
2. Set below permissions to C:Recycler (SYSTEM and Administrators groups must have Full control )

   Owner : BUILTINAdministrators
   Group : NT AUTHORITYSYSTEM
   Access : Everyone Allow ReadData, CreateFiles, AppendData, ExecuteFile, DeleteSubdirectoriesAndFiles, ReadAttributes,
   Delete, ReadPermissions, Synchronize
   Everyone Allow ReadAttributes, Delete, ReadPermissions, Synchronize
   NT AUTHORITYSYSTEM Allow FullControl
   BUILTINAdministrators Allow FullControl