Symptoms
-
Unable to open website pages except
.php
when nginx is enabled. The following error is shown in a browser:PLESK_INFO: 403 Forbidden
-
The following options are enabled at Plesk > Domains > example.com > Apache & Nginx Settings.
- Restrict the ability to follow symbolic links
- Smart static files processing
Cause
This is a Plesk bug with ID PPPM-5348, which will be fixed in future product updates.
nginx is unable to access files with default permissions if the option Restrict the ability to follow symbolic links is enabled.
Resolution
Log in to Plesk web interface and apply one of the following workarounds: