Symptoms
Apache service fails to run on the server:
# service httpd status
[ERROR] litespeed is not running.An error is shown in Extensions > My Extensions > Litespeed:
[LICENSE] License key operation failure: ERR LC.VT: Your trial license has expired -1 days. (If you have recently made a change to or a payment for this license and believe this message to be in error, please visit the License Status page to refresh your license status)
Plesk panel and websites are not accessible on a first load and a refresh attempt fails with
Connection refused.
Cause
Litespeed extension is enabled but does not have a valid license key installed.
Resolution
- Contact LiteSpeed support regarding the license installation.
As a workaround: Switch from LiteSpeed to Apache:
Go to Extensions > LiteSpeed Extension > Open > Switch to Apache