Question
During the migration, source server went offline and migration was stuck. How to stop existing migration session and restart it?
Answer
On Linux
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Connect to the server via SSH
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Find the stuck plesk-migrator process and kill it:
# ps auxf | grep plesk-migrator | grep transfer-accounts
root 10964 1.8 5.3 813648 56480 ? Sl 01:18 0:09 _ /opt/plesk/python/2.7/bin/python /usr/local/psa/admin/sbin/modules//panel-migrator/plesk-migrator transfer-accounts /usr/local/psa/var/modules/panel-migrator/sessions/20170514005233/config.ini –migration-list-format=json –migration-list-file=/usr/local/psa/var/modules/panel-migrator/sessions/20170514005233/queue/queue-tasks/2017-05-14-01-18-14-1/migration-list.json –progress-task-id=2017-05-14-01-18-14-1 –skip-services-checks –skip-infrastructure-checks –skip-main-node-disk-space-checks –skip-license-checks –skip-capability-checks –ignore-migration-list-errors –reload-source-data
# kill 10964Once it is done, plesk migrator reports that subscriptions are transferred. Subscriptions which were not transferred actually, are marked as “error” in subscriptions list.
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Once all issues are solved and migration could be continued,
- Login to Plesk
- Go to Extensions > Plesk Migrator > %session name% > Subscriptions list and select all Subscriptions with “errors” status
- Click “Migrate” in order to re-migrate failed subscriptions.
On Windows
- Connect to the server via RDP
- Using Task Manager look up processesÂ
panel-migrator-rsync.exe
and terminate them. - Re-sync existing subscriptions, or migrate new ones.