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Knowledge Base

Terminating Licenses

 
managing licensespartner central user guideproduct

If you stop using the product and want to stop being charged for the
leased license, you should cancel your subscription by terminating the
license. Note that purchased licenses cannot be terminated.

Note: Terminating a license is an irreversible operation: You cannot
un-terminate a license.

Terminated licenses remain in the list of licenses. To view terminated
licenses, use the predefined filter (the Terminated Licenses link).

To terminate one or more licenses at once:

  1. Go to the Manage Licenses tab and select the licenses you want to
    terminate. To display specific licenses, you can filter the list of
    all licenses using a search query.

    To select all the licenses in the list, select the corresponding
    checkbox in the table header.

  2. In the menu, click More > Terminate.

Alternatively, you can terminate a single license on the license details
screen:

  1. Go to the Manage Licenses tab and in the list of licenses click
    the number of the license that you want to terminate. To display a
    specific license, you can filter the list of all licenses using a
    search query.
  2. In the menu, click More > Terminate.
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