Tag Omnichannel
COVID-19 has propelled digital commerce to become the leading customer buying channel for many organizations. As countries locked down and retailers were forced to close, eCommerce reached an all-time high of 16.4% of total global retail sales. Huge shifts in…
What is Omnichannel Selling, and How Does it Affect Your Business
As Gen Z enters the market as a major consumer, businesses are faced with a growing necessity to cater to a tech-savvy world. Even classic brick-and-mortar stores, who have long depended on in-person interactions and word of mouth for ensuring…