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Knowledge Base

My payment cannot be authorized in Plesk online store

 
online storepartnerplatform 360platform 360 knowledge triagesupport

Symptoms

  • I am trying to purchase Plesk license/extension in Plesk online store, but my payment cannot be authorized. What to do?

Cause

Payment was not processed successfully for some reason.

Resolution

Contact out online store payment processing partner - Cleverbridge support.

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