Symptoms
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WordPress Toolkit Smart Update fails with one of the following error messages:
Smart Update was unable to correctly clone your website for further analysis. Please try again later.
Unable to perform Smart Update on this website. Smart Update has detected that your .htaccess file is customized in a way that could prevent the creation of a properly functioning website clone. Please check and adjust .htaccess file customizations, then try running Smart Update again.
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The domain has Rewrite rules in one of the following locations:
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On an
.htaccessfile in the main public website folder -
Domains > example.com > Apache & Nginx Settings > Additional Apache directives
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Domains > example.com > Apache & Nginx Settings > Additional nginx directives
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Cause
Some rewrite rules can conflict with the WordPress Toolkit Smart Update verifications due to Smart Update cannot verify that the content has been updated successfully.
Resolution
Apply the following:
Click on a section to expand
Disable temporarily the Rewrite rules
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Make sure there aren't conflictive Rewrite rules placed in the following locations:
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On an
.htaccessfile in the main public website folder -
Domains > example.com > Apache & Nginx Settings > Additional Apache directives
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Domains > example.com > Apache & Nginx Settings > Additional nginx directives
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Run the WordPress Toolkit Smart Update
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Once the WP instance has been updated successfully, consider enabling again the Rewrite rules that were disabled
with