Account Hierarchy
Generally, user accounts in Partner Central can be ordered according to
the following hierarchy of user types:
Reseller / Customer / Customer’s Operator.
Operator accounts are not obligatory. Operators cannot have subordinate
accounts:
If there is more than one reseller, the hierarchy may look as follows:
Reseller1 / Reseller2 / Customer / Customer’s Operator.
The Path to an Account
When you view an account, you can see the path to it (Path) and its
parent account (Parent account). This information depends on the
current user’s position in the hierarchical structure. The path displays
all levels from the current user to the viewed account except the direct
parent of the viewed account.
Example:
In the system, the Operator account is at the end of the following
hierarchy of users: Reseller1 / Reseller2 / Reseller3 / Reseller4 /
Customer / Operator.
If the user Reseller2 views details of the account Operator, then the
Path and Parent account have the following values:
- Path: Reseller3 / Reseller4
- Parent account: Customer