Symptoms
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Roundcube webmail on Plesk server shows blank page.
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The following errors can be found in
/var/log/httpd/error_log:[fcgid:warn] [pid 120445] [client 203.0.113.2:51120] mod_fcgid: stderr: PHP Warning: file_put_contents(/usr/share/errors): failed to open stream: Permission denied in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1242
[fcgid:warn] [pid 120445] [client 203.0.113.2:51120] mod_fcgid: stderr: PHP Warning: Configuration error. Unsupported database driver: in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1347
Cause
suexec module is not enabled.
Resolution
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Go to Tools & Settings > Apache Web Server
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Mark the checkbox near
suexecmodule and click OK:
Click on a section to expand
If the steps above did not help, reinstall Roundcube
Go to Tools & Settings > Updates and Upgrades > Add/Remove Components > Webmail services > Roundcube and mark component to remove and click OK:
Install Roundcube at Tools & Settings > Updates and Upgrades > Add/Remove Components > Webmail services > Roundcube and mark component to install:
with