SSL/TLS Support option is disabled for the domain in Plesk > Domains > example.com > Hosting Settings.
Plesk admin/customer/reseller receives notifications regarding the Let’s Encrypt certificate renewal failure:
Could not secure domains of Administrator (login admin) with
Let`s Encrypt certificates. Please log in to Plesk and secure the domains
listed below manually.
Securing of the following domains has failed:
The following domains have been secured without some of their Subject
According to the database,
example.com has a certificate assigned. The
certificate_id value is not 0:
# plesk db “select domains.id, domains.name, hosting.certificate_id from domains left join hosting on domains.id=hosting.dom_id where hosting.certificate_id is not null and domains.name like ‘%example.com%'”
| id | name | certificate_id|
| 6 | example.com | 104 |
keep-secured task attempts to renew the certificate for
Go to Domains > example.com > Hosting Settings.
Enable the option SSL/TLS support.
Set the Certificate value to Not Selected.
Click OK to apply changes.
Uncheck the SSL/TLS Support option back to disable it and apply changes.
Note: Notifications can be sent with a delay up to 1 day, so it is possible that notification will still be received the next day