Support SSH Access

Search
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt

Support SSH Access

Version
1.0.3
Requires
17.8
Developer
Plesk
Platform
unix

Support SSH Access

This extension helps to provide Plesk Support Team with the access to the server simplifying the routine.

NOTE: Technical support from Plesk company is provided for free only to Plesk’s direct partners/resellers or for customers who purchased Plesk directly from Plesk online store. In all other cases support is provided by ISV provider/hoster/license reseller. Should you yet have a direct Plesk support it’s available as paid option: How to get support directly from Plesk?

What actions will be done to provide access?

  • A new user is created on the server
  • Plesk public SSH keys are added to the keychain of the new user to make sure that the connection to the server is secure
  • IP address of Plesk Support Team is added to the internal firewall (Note: If an external firewall is used, such as Google Cloud Platform Firewall, manual intervention is required)
  • A user lifetime is set to make sure that the user is removed automatically
Search
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt

Install Support SSH Access extension

Hostname or IP or URL of your Plesk instance: