The ext-rmsp extension adds a
request tracking system, which customers can use to file requests to the
Plesk administrator. The administrator can comment on request tickets
and close them.
The following techniques are demonstrated:
- Creation of a web interface for an extension.
- Addition of buttons for the administrator and customers.
- Rendering of different interfaces for the administrator and
customers. - The use of the post-install script.
- The use of an SQLite database for storing information.