Plesk

Website hosted in Plesk shows Web Server’s Default Page: Domain is resolved to the wrong IP address from the same server.

Symptoms

The website hosted in Plesk shows Web Server's Default Page

Cause

Globally the domain name resolves to the wrong IP address on this server, due to wrong DNS configuration. For example, DNS zone takes the A record from the Plesk > Tools & Settings > Mail Server Settings > Outgoing mail mode option.

Resolution

For single domain

  1. Log in to Plesk
  2. Go to Domains > example.com > DNS Settings
  3. Set correct A and MX records
  4. Apply the settings

For all domains

Warning: After the solution below some custom DNS settings can be removed.

Warning: The DNS template itself can have wrong settings with the same misconfiguration. Please check it before.

  1. Log in to Plesk
  2. Go to Tools & Settings > DNS Template
  3. Click the Apply DNS Template Changes for all DNS zones

Additional Information

DNS Template