Plesk

Website fails to load with error 500.19: Configuration file is not well-formed XML

Symptoms

The example.com website fails to load with error 500.19:

CONFIG_TEXT: Configuration file is not well-formed XML

Cause

Website's %plesk_vhosts%example.comhttpdocsweb.config file is invalid

Resolution

Make sure that the web.config file is configured correctly. Online tools such as https://elmah.io/tools/configvalidator/ can help with the troubleshooting.

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