Plesk

Unable to upload files in WordPress on Plesk server: The uploaded file could not be moved to wp-content/upload

Symptoms

Cause

Modify permission is missing for an application pool user.

Resolution

From Plesk GUI

To grant Modify/Write permissions website-wide to the domain user:

 

  1. Log into Plesk.
  2. Mark the option Additional write/modify permissions under Plesk > Domains > example.com > Hosting Settings.


To grant Modify/Write permissions only to the uploads folder:

 

  1. Log into Plesk.

  2. Go to Plesk > Domains > example.com > File Manager >wp-content ;

  3. Click on the menu for the folder "upload" and select Change Permissions;

  4. Select the Application pool group (IWPG_example) and add the Modify permission;

  5. Click Ok.

From RDP access to the server

Note: if direct RDP access to the server is not possible, contact server administrator for further assistance.

  1. Connect to the server using RDP
  2. Find the application pool user: IIS > servername > Application Pools > find user listed for example.com in Identity field:

  3. Change permissions for C:Inetpubvhostsexample.comhttpdocswp-contentuploads folder so that application pool user for the site has modify permissions:

Additional information

Forum posts on a WordPress or IIS forums:

Upload Media Error
IIS 7 Publishing with Web Platform WordPress Error RSS