Throbber (refresh) icon keeps spinning in the Log File Analyzer of SEO Toolkit in Plesk

Symptoms

• Throbber (refresh) icon keeps spinning in the Log File Analyzer of a domain in SEO Toolkit.

Cause

SEO Toolkit bug with ID XOVI-6611.

Resolution

Until the bug is fixed, use the attached custom fix as a workaround:

1. Connect to the server via SSH.

2. Back up the files using the following commands:

   # cp /usr/local/psa/admin/htdocs/modules/xovi/js/dataTable.js /usr/local/psa/admin/htdocs/modules/xovi/js/dataTable.js.bk

   # cp /usr/local/psa/admin/plib/modules/xovi/views/scripts/log-analyzer/show-tab.phtml /usr/local/psa/admin/plib/modules/xovi/views/scripts/log-analyzer/show-tab.phtml.bk

3. Download and unzip the files:

   # wget https://support.plesk.com/hc/en-us/article_attachments/5119497534098/XOVI-6611_fix.zip && unzip XOVI-6611_fix.zip

4. Substitute the files:

   # cp dataTable.js /usr/local/psa/admin/htdocs/modules/xovi/js/dataTable.js

   # cp show-tab.phtml /usr/local/psa/admin/plib/modules/xovi/views/scripts/log-analyzer/show-tab.phtml