Plesk

Plesk Administrators (Custom View), Customers or Resellers are unable to manage security settings in Plesk Onyx

  • Dmitry Bystrov

    • Symptoms

    Unable to manage the Security settings available at Hosting Settings in Plesk Onyx:

    Cause

    The permission Hosting settings management is disabled in the respective Service Plan.

    Resolution

    In Plesk Onyx it's required to enable Hosting settings management permission to manage SSL/TLS Support and Permanent SEO-safe 301 redirect from HTTP to HTTPS:

    Click on a section to expand

    For Customer or Reseller

    1. Log in to Plesk GUI

    2. Depending on the subscription status:

      • Subscription is synchronized: Service Plans > Service Plan Name > Permissions > Enable Hosting settings management option > Click Update & Sync

      • Subscription is locked/customized: Subscriptions > example.com > Customize > Permissions > Enable Hosting settings management option > Click Update & Lock

    For Plesk Administrator with Custom View enabled

    1. Log in to Plesk GUI

    2. Go to Tools & Settings > Custom View Settings > Hosting Tools > Enable Hosting settings management option > Click OK to save the changes

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