Symptoms
- Not all Domains/Subscriptions/Clients/Resellers are visible for Plesk administrator
- Web Pro or Web host Plesk edition is in use
Cause
Power User view is enabled.
Note: In this view, only Plesk administrator's own subscriptions and domains are visible in Power User view. No Clients/Resellers or Subscriptions owned by Clients/Resellers will be shown.
See Different Interface Views in Plesk for reference
Resolution
-
Click on Change View (in the bottom-left corner) and then on Switch to Service Provider view:
Click on the section to expand
For Windows over RDP
-
Log in to the server through RDP
-
Right-click on the Start button, and then select Command Prompt (Admin).
-
Execute the following:
C:> plesk bin poweruser --off
For Linux over SSH
-
Log in to the server through SSH
- Execute the below command in bash shell as user root:
# plesk bin poweruser --off