Plesk

mssqlmng.exe, DNSMng.exe, php.exe and pmm-ras.exe are marked as infected by Microsoft Security / Windows Defender

Situation

It is a false-positive detection by Windows Defender antivirus. This has been registered as a security issue with ID PPPM-11032.

Impact

Files can be automatically removed/quarantined by antivirus, preventing the normal functionality of Plesk services.

Call to action

Until the issue is resolved, add the directories containing Plesk executable files to exclusions on Windows Defender:

Via Windows UI

  1. Connect to the server via RDP

  2. In the Start menu, open Settings

  3. Go to Update & Security > Windows Defender > Exclusions > Click Add an exclusion > Click Exclude a folder > Add the following Plesk folder paths:

    • %plesk_dir%adminbin

    • %plesk_dir%adminbin64

    • %plesk_dir%bin

    • %plesk_dir%ctl

    • %plesk_dir%PleskWebSocket

    • %plesk_dir%PleskStartup

Via CMD

  1. Connect to the server via RDP

  2. Start a command prompt as Administrator

  3. Switch to PowerShell running the following command:

    powershell

  4. Exclude the Plesk folders with the following commands:

    PS C:> Add-MpPreference -ExclusionPath “C:Program Files (x86)Pleskadminbin64”
    PS C:> Add-MpPreference -ExclusionPath “C:Program Files (x86)Pleskadminbin”
    PS C:> Add-MpPreference -ExclusionPath “C:Program Files (x86)Pleskbin”
    PS C:> Add-MpPreference -ExclusionPath “C:Program Files (x86)Pleskctl”
    PS C:&gt…

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