Plesk

How to switch the webmail for a subscription?

Question

How to change webmail for a subscription?

Answer

Before changing webmail make sure additional webmail component in installed and enabled in Home > Tools & Settings > Webmail. If it is not, install it in Tools & Settings > Updates & Upgrades.

To change webmail to another one, follow instructions:

  1. Log into Plesk.
  2. Go to Home > Subscriptions > example.com > Mail Settings.

  3. Find the Webmail parameter and select the webmail from the list.

Use the following article to change webmail for all domains at once in Plesk:
How to change webmail type for all domains in Plesk

Warning: When switching from Horde to MailEnable Webmail, Contacts are going to be lost, because they are stored in different formats. In Horde contacts are stored in Horde's database, and MailEnable Webmail stores contacts in the %plesk_dir%Mail ServersMail EnablePostofficesexample.comMAILROOTjohndoeContacts. So if it is required to transfer contacts, transfer them manually through the MailEnable Webmail client interface.