Plesk

How to send a Plesk technical report and get its ID

  • Dmitry Bystrov

    • Question

    How to send a Plesk technical report and get its ID?

    Answer

    A Plesk technical report can be sent either via Plesk or a command-line interface directly from the server.

    Note: A Plesk technical report contains only technical information. No private data is included.

     

    Sending a technical report via the Plesk interface

     

    1. Go to Tools & Settings > Support > select Generate a technical report before contacting support > click Next.

    2. In the next window, click Send Report.

    3. Get your report ID.

     

    Sending a technical report via a command-line interface

     

    1. Connect to a Plesk server via SSH (Linux) / RDP (Windows Server).

    2. Run the command below to generate and send a technical report (on Windows Server, start a command prompt as an Administrator):

      plesk bin report --send

    3. When the command execution is completed, get your report ID:

      Your report ID: TR-PLSK-48887 Contact Plesk support and provide this ID to get help

     

    Additional Information

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