How to link another email into existing Plesk 360 account

Question

• My license was purchased in the online store and I have an account in Plesk Support Center, but keys are not shown
• I have Plesk 360 account, but my license was purchased in the online store using another email address
• How to see all my Plesk Online Store licenses under one account in Plesk 360

Answer

Licenses are shown in Plesk 360 in case they have been purchased in the Plesk Online Store with the same email address used for login.

In case the license was purchased using a different email, use the option Linked emails to add it:

1. Login to Login to Plesk 360
2. Open Linked Emails under 'Licenses' tab
3. Add email address that was used for license purchase > Verify
4. Re-login to Plesk 360 or refresh the page

 

Otherwise, please refer to the article License is not shown under Plesk 360 or contact Plesk Licensing and Purchase Support.