Plesk

Domain shows 403 error after using Move Domain feature: Forbidden You don’t have permission to access / on this server.

Symptoms

Cause

Product issue:

  • #PPPM-12251 "Moving the main domain of a subscription to a different subscription now sets the correct ownership of the domain’s document root directory."
    Fixed in:

Resolution

Please consider updating your server:

Workaround

If update is not possible for some reason you may try the following

workaround

As a workaround until the bug is fixed, repair permissions:

  1. Connect to the server via SSH

  2. Execute the following command for the affected domain:

    # plesk repair fs example2.com -y