Plesk

Domain is not secured over WWW even though Let’s Encrypt certificate is installed

Symptoms

Cause

The certificate was issued only for the domain example.com, without www-prefix.

Resolution

Reissue certificate with www-prefix:

  1. Login to Plesk;
  2. Open Domains > example.com > SSL/TLS Certificates
  3. Check the option Include a "www" subdomain for the domain and each selected alias

  4. Click Reissue Certificate.