Plesk

Cannot issue Let’s Encrypt certificate in Plesk: Error creating new authz :: Policy forbids issuing for name

Symptoms

Cause

A domain name or hostname is blacklisted.

Let's Encrypt policy does not allow issuing a certificate for such domain name or hostname.

Resolution

For domain

If the domain name is blacklisted, e.g. *.cloudapp.net or *.amazonaws.com, then Let's Encrypt fails to issue a certificate.

Change the domain name to another one:

  1. Log in to Plesk.

  2. Go to Domains > Hosting Settings.

  3. Change the Domain name to another one and press the OK button to apply changes.

For Plesk

During the securing Plesk using steps from this article:

How to secure Plesk login page URL with SSL certificate?

Plesk is tried to be secured by using server hostname by default.

If the hostname is blacklisted, e.g. *.cloudapp.net or *.amazonaws.com, then Let's Encrypt fails to issue a certificate.

Specify another domain name that will be used for accessing Plesk