Plesk

Can not set up a mail client for the mailbox from Plesk: The target principal name is incorrect

Symptoms

Cause

The incorrect hostname is used as Incoming/Outgoing mail server when setting up the mail client.

When securing a mail server with a separate mail certificate, only mail domains below are secured:

Resolution

Set up mail client using 'example.com' or 'mail.example.com' as Incoming/Outgoing mail server.