Plesk Price Adjustment 2021 - FAQ Online Customers

Pricing Adjustment 2021

Frequently Asked Questions

You have arrived to this page looking for information about the Plesk 2021 price adjustment. If you do not find your answer below, please fill out the form at the bottom of the page and we’ll get back to you.

Why do you increase the prices?

We are adjusting our prices to ensure that we can continue to invest heavily in product development and grow our partner ecosystem. What is more, we are planning further new solutions to support our journey in becoming the leader in server, web infrastructure, and WordPress automation solutions. Please note that we did not increase our prices for the last three years.

How significant is the price adjustment?

The exact increase depends on the specific product. For most cases, the overall increase is below 10%.

When does the price adjustment come into effect?

The new pricing is to come into effect once with the publication date in the online store, on January 1st, 2021.

Which prices are changing?

We are adjusting the pricing on all Plesk license-related products. Mind that in the email notifications, the communicated prices are the net prices, not reflecting any current individual discounts.

What do I need to do? Should I expect any disruption to my servers or businesses?

No. There is nothing you need to do, and you should not expect any disruption. These changes only affect our billing and invoicing processes, and all changes (if any) will be done on our side. You will not have to change any license keys or otherwise on your servers.

Will the SKUs change? Will the licensing model change?

No, as part of this adjustment exercise, our SKUs (Stock Keeping Units) will remain the same. The existing SKUs will continue being used and we will only adjust their price. We also have no plans of changing the licensing model.

Are you also increasing pricing for your legacy products? (e.g. Plesk 10 and 11)

Yes, we are increasing the price for all active legacy licenses such as Plesk 10/11, Confixx, etc. We have to adjust the prices to cover the increased cost of support and management over the past two decades. Besides, all our customers are encouraged to join our new licensing structure, to ensure that they enjoy access to the latest features and security updates.

Is your discount scheme for non-profits/education institutions affected?

Absolutely not. And if you are a non-profit organization or education institution interested in joining our scheme, contact us for more information.

Will Plesk make another pricing change in the future?

Plesk, as any other software company, periodically assesses the impact of our pricing to ensure there is a reasonable alignment with the needs of our customers and partners across the globe, as well as with our costs. As a consequence, we may make further price adjustments to be able to deliver our customers with outstanding value and an exceptional product for the price paid.

Is there any way in which we can hold on to the old prices?

Plesk currently has an ongoing 10% discount for yearly licenses available on plesk.com/pricing. Deciding to buy such a license will ensure 12 months of the current discounted price (which will be available until December 31st, 2020). The license price for the whole year will be billed upon purchase. After the expiration of the 12 contracted months, the price will be automatically switched to the updated pricing available at that moment.

Who do I speak to if I have questions?

Please fill out the form below.

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