Symptoms
-
The website
example.com
hosted on Plesk redirects to the Plesk login page when accessed via HTTPS (by URLhttps://example.com
) -
The URL is not customized in Plesk > Tools & Settings > Customize Plesk URL:
Plesk-hosted website redirects to Plesk login page when opened via HTTPS -
The Full hostname is set as
example.com
in Tools & Settings > Server Settings
Cause
The web server treats queries to example.com
as queries to Plesk URL because of the same hostname for the server.
Resolution
Change the server’s hostname:
-
Go to Tools & Settings > Server Settings
-
Set a new name in the field Full hostname:
Note: The hostname should be FQDN. To access Plesk URL via hostname this hostname should resolve globally to the server’s IP.