Symptoms
-
A website is not available with the following error:
500 Internal Server Error
C:ParallelsPleskAdditionalPleskPHP5php-cgi.exe - The FastCGI process exited unexpectedly -
The following error can be found in the Event Viewer:
Faulting application name: php-cgi.exe, version: 5.2.17.17, time stamp: 0x4d25fc25
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000005
Fault offset: 0x00042092
Faulting process id: 0x4550
...
Faulting application path: C:ParallelsPleskAdditionalPleskPHP5php-cgi.exe
Faulting module path: C:WindowsSysWOW64ntdll.dll -
A lot of domains are assigned to the same application pool in IIS > Applications Pools.
Cause
Too many domains assigned to one application pool.
Resolution
- Log into Plesk;
- Go to Domains > example.com > Dedicated IIS Application Pool for Website;
- Press Enable.