Unable to update ModSecurity rule-set by Atomic in Plesk: modsecurity_ctl failed: HTTP Error 404: Not Found

Symptoms

Unable to update Atomic ModSecurity rule-set in Plesk. The following error is shown in Plesk:

PLESK_ERROR: Failed to update the ModSecurity rule set: modsecurity_ctl failed: HTTP Error 404: Not Found
Unable to download tortix rule set

PLESK_ERROR: Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: (‘The read operation timed out’,)
Unable to download tortix rule set

PLESK_ERROR: Error: Failed to update the ModSecurity rule set: modsecurity_ctl failed: HTTP Error 500: Internal Server Error Unable to download tortix rule set

PLESK_ERROR: Error: Failed to update the ModSecurity rule set: modsecuritymng failed: Unknown error (Error code 12002) at HttpSendRequest()
at (WebRequest::executeRequest line 112)
…

Cause

A temporary issue on Atomicorp side.

Resolution

1. Log in to Plesk.

2. Go to Tools and Settings > Web Application Firewall (ModSecurity) and click OK.

3. Go to Tools & Settings > Scheduled Tasks > Add Task and manually run ModSecurity rule-set update:

   3.1. In the Command filed add:

   /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php -f UpdateModSecurityRuleSet

   3.2. Click Run Now.