Symptoms
The following error is displayed in /var/log/plesk/sitebuilder.log file with debug mode when trying to publish a website in Web Presence Builder:
# grep -i debug /usr/local/sb/config
[debug]
debug=on
2022-04-20T12:02:52+00:00 [EMERG] /sitebuilder/JsonApi/ Zend_Http_Client_Adapter_Exception: Unable to Connect to ssl://feedback.pp.parallels.com:443. Error #0: php_network_getaddresses: getaddrinfo failed: Name or service not known
file: /usr/local/psa/admin/plib/vendor/plesk/zf1/library/Zend/Http/Client/Adapter/Socket.php
line: 235
code: 0
Cause
feedback.pp.parallels.com is a deprecated service for error reporting that was used for different Plesk components. This service is now working on a different URL, but the old URL is still present in Web Presence Builder code.
Resolution
1. Connect to the server via SSH
2. Add the following block into /usr/local/sb/config file to disable error reporting:
[internal]
send_errors = false
with