Symptoms
-
Plesk is not accessible with the following error message a web-browser:
PLESK_INFO: Server Error 403 Forbidden
-
When logging in to Plesk directly from the Windows server, the following error message is shown in a web-browser:
PLESK_INFO: HTTP Error 403.14 – Forbidden
The Web server is configured to not list the contents of this directory.
Most likely causes:
A default document is not configured for the requested URL, and directory browsing is not enabled on the server.
Cause
The index.php
file is absent in the folder %plesk_dir%adminhtdocs
.
Resolution
-
Connect to the Plesk server via RDP.
-
Download and unpack the .zip file:
- for Plesk Obsidian
-
Note: For other Plesk versions, please contact Plesk Technical Support.
-
Put the downloaded file to
%plesk_dir%adminhtdocs
.
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