Symptoms
The following error is shown under Domains > example.com > File Manager page:
SERVER ERROR
500
Unable to find the directory C:Inetpubvhostsexample.com: Path is not allowed
Cause
Plesk is loading the incorrect path from the HTTPD_VHOSTS_D
option specified in the Windows registry.
Resolution
Note: default vhosts
path is C:Inetpubvhosts
but it can be different if it was previously customized.
-
Connect to the server via RDP.
-
Open the Windows registry by pressing
WIN+R
combination and typingRegedit
. -
Navigate to
HKEY_LOCAL_MACHINESOFTWAREWOW6432NodePLESKPSA ConfigConfig
folder. -
Change the
HTTPD_VHOSTS_D
option toC:Inetpubvhosts
and save the changes.