Symptoms
-
Domain creation in Plesk fails with the following error:
PLESK_ERROR: websrvmng failed: Application pool ‘example.com(domain)(2.0)(pool)’ does not exist In IIS7NativeProvider module Exception type: System.Exception IISApplicationPools.get_pool(IISApplicationPools* , unique_ptr >* , basic_string,std::allocator >* poolName) at setAppPoolIdentity(example.com(domain)(2.0)(pool), IWPD_862(johndoe))(WebServerAdapter::setAppPoolIdentity line 3209) at addAppPool(example.com(domain)(2.0)(pool))(WebServerManager::addAppPool line 2048) at execute console command –add-app-pool(vconsoleapp::start line 122) at execute C:pleskadminbin64websrvmng –add-app-pool “–config=tmpDE30.tmp”(vconsoleapp::run line 139) (Error code 1)’
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The domain may be created in Plesk without hosting;
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The website with the same name and application pool already exists in IIS > Sites or IIS > Application pool;
Cause
An unsuccessful attempt to create or remove subscription with the same name previously
Resolution
-
Go to Domains and check if the domain
example.com
exists. If it does, remove it. -
Connect to the server via RDP.
-
Go to IIS > Sites > example.com and remove the site.
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Go to IIS > Application Pools > example.com(domain)(pool) and remove the application pool.
-
Create subscription
example.com
in Plesk again.