Symptoms
-
Domains’ statistics is not updated.
-
It is not possible to recalculate statistics manually. For example, when recalculating statistics for a single domain:
C:> “%plesk_bin%/statistics.exe” –calculate-one –domain-name=example.com
the operating fails with:
PLESK_INFO: This app can’t run on your PC
Cause
The file %plesk_bin%statistics.exe
is corrupted.
Resolution
Replace the corrupted statistics.exe
file with a functional one:
-
Connect to the Plesk server via RDP.
-
Download and unpack
statistics.exe
from a zip file for your Plesk version: -
Open the
%plesk_bin%
folder (just paste this path in Windows Explorer to open). -
Remove the original
statistics.exe
file. -
Put the downloaded
statistics.exe
file into the same folder.
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