Symptoms
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Unable to add an IP address without a subnet mask at Domains > example.com > DNS Settings > Zone Transfers. The following error appears in Plesk:
PLESK_ERROR: ‘203.0.113.2’ does not appear to be a valid IP address or it belongs to a wrong type.
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BIND DNS server is selected as a DNS server at Plesk > Tools & Settings > Server Components > DNS Server.
Cause
This is a Plesk bug with ID PPPM-7892, which is planned to be fixed in future product updates.
Resolution
As a workaround, add the IP address via a command-line interface:
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Connect to the Plesk server via RDP.
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Start a command prompt as an Administrator and run the command below:
C:> plesk bin dns -a example.com -axfr 203.0.113.2
SUCCESS: Creation of DNS record in Domain ‘example.com’ complete.where:
- example.com – a domain name
- 203.0.113.2 – an IP address of a DNS server allowed to receive a copy of the DNS zone