Knowledge Base

The File Sharing feature is absent in the Plesk UI

Symptoms

Plesk version is Plesk Obsidian 18.0.30 or higher
“File Sharing” button is not available in Plesk UI > Tools & Settings
Private, public, or password-protected links to files like https://example.com/files/public-docs/filename and ftp://example.com/files/public-docs/ produce the following error:
```
Server Error
404 - File or directory not found. 
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
```

Cause

Since Plesk Obsidian 18.0.30 the File Sharing feature was removed completely.

Resolution

Seafile extension may be used to share files as an alternative solution. Check Seafile supported OSes here: https://www.plesk.com/extensions/seafile/

Note: In case shared files were not downloaded from the server before updating to Plesk Obsidian 18.0.30, they can be found in /var/www/vhosts/fs/ directory.