The domain cannot be unsuspended if the invalid status code is used

Symptoms

• The domain is suspended with non-existing status code (What do the domain status codes in Plesk mean)

• The domain cannot be unsuspended using API.
  Request:

  <packet>
   <site> 
   <set> 
   <filter> 
   <name> 
   example.com 
   </name> 
   </filter> 
   <values> 
   <gen_setup> 
   <status> 
   0 
   </status> 
   </gen_setup> 
   </values> 
   </set> 
   </site> 
   </packet>

  Response:

  <status>error</status>
   <errcode>1025</errcode> 
   <errtext>The domain is still suspended for the following reason: Domain is inactive.</errtext>

Cause

Plesk bug #PPPM-10528, which is planned to be fixed in future product updates.

Resolution

Set any other non-zero status code. For example:

• Switching between valid status codes works: “0 => 2 => 0”.
• Switching from invalid status code to “0” fails: “0 => 8 => 0” (error).
• But switching from invalid status code to a valid one and then to “0” works: “0 => 8 => 2 => 0”.