Subscriptions are marked with a red question mark in Subscriptions menu despite the fact that there is no exceeded resources.
Unable to sync subscriptions with a service plan: subscriptions are still shown as not synced.
Daily Maintenance task has not been executed yet and subscriptions’ resource usage was not updated.
- Wait until DailyMaintenance task will be executed
- Or you can update resource usage by executing the Daily Maintenance script manually: Connect to the server using SSH or RDP and execute the following command:
C:>plesk daily ExecuteStatistics
C:>plesk daily AnalyseDomainStatistics
# plesk daily AnalyseDomainStatistics
NOTE: if after DailyMaintenance task the issue is not fixed, check the server for consistency (inconsistent records for subscriptions can cause the issue):
# plesk repair db -n